Shipping & Returns

We offer a $100 fixed delivery fee per order (up to 700kg) for delivery to Melbourne Metro areas.

To reflect with Government lock downs regulations, we are only providing delivery options only - no pick ups - to keep you and our team safe. So sorry, but pick up won't be an option at this time. 

For delivery, there is a shipping calculator available on our website. Add your items to the cart and it will automatically calculate the shipping price according to the weight of the products and your postcode location. To view shipping price, simply hit "view cart" located at the top right corner of the MA1 webpage and then hit "estimate" under the Shipping & Tax and follow the shipping calculator prompts. 

As our equipment can be bulky and heavy, we can personally provide you a palletised shipping rate which can come in cheaper - simply make your order and for shipping, select the "custom shipping invoice" option. This options allows you to pay the products first and we will send you a shipping quote. If you are not happy with the quote, we can provide you a full refund on your order, no questions asked.

If you can find a cheaper courier, feel free to contact us to organise your own shipping. 

Please note that postage and delivery on this site is automatically calculated and we can often provide you with a better price on delivery on larger orders.

For all larger orders please email us as we may be able to offer you better pricing on both items and delivery - [email protected]

Returns Policy

To minimum the spread of the covid virus, we won't be allowing returns or exchanges of change of mind products. Unless there is a legitimate product defect, we would not be accepting any returns. 

Despite our best control, product defects can happen so please contact us right away and it is particularly handy if you also send us photos or videos on what the issue is so we can better help assist and direct you to the next stop. 

We have a general 12 month return to base warranty which you can read on our warranty page.

If you need to return an item, please contact us first for approval. 

Our products come with a 12 month warranty unless otherwise stated.


Shipping


We can ship to virtually any address in Australia. Note that there are restrictions on some products. There is a shipping calculator on the website when you add items into your cart

Please also note that the shipping rates for many items we sell are weight-based.

 

 

Operating as per usual via delivery

Pre-orders are as listed. Products in cart should be in stock.

No thanks