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Shipping & Returns

We offer a $70 fixed delivery fee per order (up to 700kg) for delivery to Melbourne Metro areas.

We offer delivery nationally, with pick up options in Dandenong South.

Alternatively, there is a shipping calculator available on our website. Add your items to the cart and it will automatically calculate the shipping price according to the weight of the products and your postcode location. To view shipping price, simply hit "view cart" located at the top right corner of the MA1 webpage and then hit "estimate" under the Shipping & Tax and follow the shipping calculator prompts. 

As our equipment can be bulky and heavy, we can personally provide you a palletised shipping rate which can come in cheaper - simply make your order and for shipping, select the "custom shipping invoice" option. This options allows you to pay the products first and we will send you a shipping quote. If you are not happy with the quote, we can provide you a full refund on your order, no questions asked.

If you can find a cheaper courier, feel free to contact us to organise your own shipping. 

Please note that postage and delivery on this site is automatically calculated and we can often provide you with a better price on delivery on larger orders.

For all larger orders please email us as we may be able to offer you better pricing on both items and delivery - sales@ma1.com.au

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund of the product (excluding any shipping charges). 

You should expect to receive your refund within four weeks of returning your item, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item
, please contact us. 

Our products come with a 12 month warranty unless otherwise stated.


Shipping

We can ship to virtually any address in Australia. Note that there are restrictions on some products. There is a shipping calculator on the website when you add items into your cart

Please also note that the shipping rates for many items we sell are weight-based.

Please contact us directly if you would like to pick up goods from our Dandenong South Warehouse.

 

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